We love packing your orders and we aim to have them on their way to you as quickly as possible – after all, when you need your Holle goodies, you need your Holle goodies!
(Please note: If you have not received your parcel within the estimated delivery times shown below (a maximum of 5 working days after you have placed your order), please let us know straight away. Beyond that stated time we are unable to take responsibility for and therefore cover the cost of lost or misdelivered orders.)
UK Delivery Options
- Royal Mail 48hr Tracked* (Estimated delivery within 2 working days if ordered before
12pm Monday – Friday) = £4.95 - Royal Mail 24hr Tracked* (Estimated delivery within 1 working day if ordered before
12pm Monday – Friday) = £5.95 - Courier DPD Local* (Estimated delivery 2 working days - mainland UK) = £6.20 or FREE* over £50
- Express: DPD** (Next working day if ordered before 12pm Monday - Friday) = £8
- UK Offshore Courier DPD (Estimated delivery within 5 working days) = £16
Royal Mail 48hr Tracked
Royal Mail 48hr Tracked to UK addresses including the Islands and Highlands is £4.95; Jars and certain other items are currently excluded from this delivery option due to their weight. Available Monday to Saturday excluding UK Bank Holidays.
Royal Mail 24hr Tracked
Royal Mail 24hr Tracked to UK addresses including the Islands and Highlands is £5.95; Jars and certain other items are currently excluded from this delivery option due to their weight. Available Monday to Saturday excluding UK Bank Holidays.
Courier DPD Local*
Courier DPD Local is £6.20 or free of charge for orders £50 and over to UK Mainland addresses excluding the Islands and Highlands. Deliveries are Monday to Friday, excluding UK Bank Holidays.
Express DPD Local
Express is next day Monday - Saturday excluding UK Bank Holidays, to UK Mainland addresses excluding the Islands and Highlands for orders placed before 1pm Monday – Friday (excluding UK Bank Holidays).
** You can track your order via a tracking link in your confirmation email. In most cases DPD will provide a one hour delivery window, notified by SMS or email, so you don't have to wait in all day. A signature is required so please choose a delivery address where someone will be present to accept delivery and sign for it. If not where applicable, please specify the neighbour that you would like your parcel left with in the notes box at checkout. Please make sure that if you are not in when your parcel is delivered and you are left a card by the courier that you respond to the card left in order to receive your parcel. If you are having any difficulties please email us and we will do all we can to resolve the issue with the courier. Not responding to a missed delivery might mean your parcel is returned to us and that may incur a charge to you for both the returned parcel and the re-sending of your order.
UK Offshore Courier
UK Offshore Courier is a 3-5 working day option, Monday to Friday excluding UK Bank Holidays to Northern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands and Islands and the Scilly Isles. Postcode prefixes: Northern Ireland - that is postcodes starting BT. All of the Isle of Man - that is postcodes starting IM. The Isle of Wight – postcodes PO30-41. The Channel Islands GY and JE postcodes, Scottish Islands, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3, Scilly Isles, TR21. Also some of the Scottish Highlands - postcodes AB31, AB33-38 & AB44-56, FK17-99, G83, IV1-28, IV30-39, KW1-14, PA21-33, PA35-40, PH18-26, PH30-42.
In some instances, when you order a few items (for instance if you want to try one before you buy more), we may be able to send orders (under £50 in value, and up to 4kg in weight) more cheaply via Royal Mail. If you place your order, we will refund any difference in postage costs back to your Loyalty Points, or card as soon as we process your order, or please contact us at info@holle.uk. If your order is large, and the shipping cost is considerably more, we will contact you before we proceed to ensure that you are happy to pay the additional costs, and once we have spoken with you, will send you an additional delivery payment request.
